- Accepts Etsy gift cards
Thank you so much for stopping by. We love crafting, collecting and creating. We offer fine quality dollhouse 1:12 scale miniatures, fairy garden figurines and accessories, cute novelty buttons, embellishments, craft notions and itsy bitsy treasures. We strive to provide the great customer service, carefully wrap your items and ship fast.
Have a question, don't hesitate to send us a convo. We will get back to you as quickly as possible.
All of our miniatures, are offered in new/unused condition unless otherwise indicated in a specific listing. Occasionally we offer vintage or found "as is" items. Please note, our items are supplies and are not handmade unless otherwise indicated, some may be imported and are not intended for children since miniatures can be potential choking hazards. We offer a large selection of dollhouse miniatures, manufacturers are not listed in individual listings since we pick and choose which items we feel are the best quality. If you'd like to know a the manufacturer(s) of any of our dollhouse miniatures, please don't hesitate to ask. We'll be happy to let you know. Please be sure to review each item's listing description for more specific information.
Be sure to visit our blog https://www.bitsynest.net for current sales (we always have something on sale), find out what's new or just see what Bitsy Nest is up to.
We accept payment through Etsy Direct Checkout and PayPal
8/9/20: Please note, the US postal service is stating that due to the pandemic some packages/shipments may be delayed. Normally we have had very good luck with our items being delivered quickly and accurately. Please note, we ship asap and once a package is shipped we have no control over the delivery times. We have been informed not all packages are being delayed, but some may be. Sorry we don't have more specific information to provide at this time.
12/20: We have been notified by USPS and all postal carriers that shipments may be delayed during the pandemic due to increased holiday shipping and staffing problems. We understand how frustrating this can be and apologize for any delays that may occur, but please keep in mind once a package is shipped we have no control over its travels. Sorry again to have to post this type of information.
We carefully wrap and have your purchase(s) in the mail within 1-2 business days (Monday-Friday). Since our items are small we mostly ship items in mailing or bubble envelopes. We use USPS first class in most cases with online tracking information provided directly to you as soon the shipping label is printed. You may choose priority shipping options for an additional charge when checking out. ~~~If you would like tp purchase postal insurance please contact seller prior to checkout. Please be sure your mailing/shipping address is listed correctly, this is the address we use to generate your shipping label.
Rates are automatically calculated based on weight and destination. Any shipping overages, will be refunded once shipping label(s) are printed.
We ship as quickly as possible, but unfortunately cannot be held responsible for delivery delays once the package leaves us and is handled by the postal service. We will provide tracking information as soon as shipping labels are printed. Items are automatically shipped USPS first class if under 14 oz. (domestic mail), and priority if over 14 oz., if you would like faster delivery, please choose priority or express shipping when checking out.
We will happily ship Internationally, but please keep in mind we only use USPS International First Class, USPS International Priority or USPS International Priority Express. Sorry we do not offer any other international shipping options due to loss and extremely long delivery times with other methods. Shipping costs are automatically calculated by weight and destination, you can choose which shipping option you prefer during checkout and see estimated delivery times by clicking on the shipping button.
Sorry we cannot be held responsible for shipping delays once the package leaves us and is handled by the postal service. Any customs, duties and taxes charges by country or origin postal service is the responsibility of the purchaser (sorry we will not mark any international items as gifts or personal items). Label and tracking information is automatically emailed to buyers once shipping label(s) are generated.
If a order is returned by the post office because of an incorrect address or the address is undeliverable as provided on your order, the order can be reshipped to a new address for an additional shipping cost.
Just contact me within: 5 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Customer Service and Reviews are very important to us. We want you to be happy with your purchase and strive for 100% customer satisfaction. Please don't hesitate to write if you are unhappy with your purchase for any reason.
If you are not happy with your item(s)/purchase for any reason, please contact us within 5 days of receiving your item to let us know. If you'd like, we will promptly issue a full purchase price refund (sorry shipping is non-refundable) once your item(s) is returned in it's original as shipped condition (please ensure returns are back within 30 days of delivery), or if you prefer, we will be happy to offer a replacement item or a shop credit. Please note: in some cases replacement items may be out of stock, in which case we will reorder the items whenever possible as quickly as possible and get them shipped to you as soon as they arrive or you may decide on another available item from the shop.
Be sure to visit our blog: http://www.bitsynest.blogspot.com. We want to show you our appreciate and have sales on different items in the shop each week. Sale prices are automatically shown in the listings, no coupon codes needed. Please understand that because we have sales each week we are unable to offer retro sale refunds/discounts. Please don't hesitate to send over a convo if you have any questions or need any other information.
We appreciate your business.
Bitsy Nest offers dollhouse miniatures, itsy bitsy items and occasionally found/vintage min is. Please note that most of the items in our shop are not handmade and may be imported. We do our best to offer the highest quality items at the best prices we can, but if you are unhappy with your item(s) for any reason, please don't hesitate to contact us. We always offer a money back guarantee (see return policy information for more details).
Our handmade items will be listed in the handmade category here on Etsy and will be identified as handmade in the product description.
All of our miniatures are offered in new/unused condition unless otherwise stated in a specific listing. Please note, our items are supplies and are not handmade unless otherwise indicated, some may be imported and are not intended for children since miniatures can be potential choking hazards. Please be sure to review each item's listing description for more information.
Be sure to visit our blog https://www.bitsynest.net/blog for current sales, promotions and to see what's new.
Thank you for stopping by.
Sorry we only offer 1:12 scale items except in a rare situation when we may have something in a different scale, this info would be in that particular items listing, but normally we only have 1:12
Sorry for inventory purposes, items are offered the way listed, we don't break up sets
We have lots of items we like to keep in the shop, but not all items will be available again. Unfortunately some items get discontinued or are no longer available.
Sorry some miniatures are only available once or twice. We try to keep a large selection of miniatures and are changing all the time, but never know what will or won't be available.